1. Choose your gift
Open the product page and check the available sizes, colours and personalisation options. Selected products support a name, message or photo; the options vary by item.
2. Add names and messages carefully
- Enter the wording exactly as you want it printed.
- Check spelling, capital letters, punctuation and dates.
- Follow any character limits and line instructions shown on the product page.
- Use a short message where space is limited, so it stays easy to read.
Example: check that a name such as “Sarah” and a date such as “12 June 2026” are correct before ordering.
3. Choose a good photo
- Use the original, highest-quality file you have, rather than a screenshot.
- Choose a sharp, well-lit image with the subject clearly visible.
- Leave some space around faces and important details to allow for cropping.
- Avoid very dark, blurry or heavily compressed images.
- Only upload images you own or have permission to use.
Check any file format, size and layout requirements on the product page. Where a preview is available, review the crop and placement before continuing.
4. Check everything before checkout
- Confirm the product, size, colour and quantity.
- Read your names, message and dates once more.
- Check the uploaded photo and any preview that is provided.
- Confirm the delivery address and available shipping option.
Need to change something?
Contact us promptly with your order number. Changes may not be possible once production has started.
A note about colour and previews
Screen settings and the material being printed can affect how colours appear. Any preview is a guide to the design; please use the product description for the item’s specifications.